Our SaniDry CX dehumidifier that Dry Pro installed stopped working 4 months after it was installed. Dry Pro replaced all the major parts in the dehumidifier effectively making it a SaniDry CX Generation II and performed the work under warranty. Fast forward a year and a half later and the humidifier was found during an annual inspection by Dry Pro to be no longer functioning. I was told by the Dry Pro repairman that they have had extensive problems with this particular dehumidifier. However, when I contacted Dry Pro regarding replacement, they refused to stand behind their product despite the fact the unit is known by them to have these problems.
It's important to know that all SaniDry CX models are manufactured in China and are known by the industry to be mechanically defective.