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  • I don't often leave reviews because of time constraints but I was in a real bind yesterday and I felt like Matthew from Rapid Response really came through for me. My garage door was damaged and wouldn't close. I was worried because of security issues with leaving the garage door open until someone could fix it. Matthew showed up within an hour (if not less) of my initial call. He was very nice and I got a good vibe from him. He was a straight shooter and didn't try to up sell me on anything. In fact, the damage to the door was so bad that I thought I would need a whole new door but he said that wouldn't be necessary because he could fix it without me even needing to replace any panels let alone the whole door. I feel that he was very honest and his prices were great! I must say, I received a quote from another company that was less than what Matthew quoted me. But, buyer beware because the lowball estimates are usually laden with up sells once they come out to the job. Matthew is a contractor with very good ratings and other cheaper companies probably don't have the long standing good history with the licensing Board like Matthew does. I'm glad that I called Rapid Response and I would definitely call him again and recommend Rapid Response for anyone looking for a quality yet affordable garage repair/service company!!
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