Walked in without an appointment a few weeks ago while visiting Scottsdale. I was immediately greeted and made to feel welcome by all staff that I interacted with. The salon is very clean and chic! I'm picky, and I felt very comfortable. I enjoyed my Royal pedicure very much and I like the fact that we're many different choices for services. Christina, my nail tech, was lovely and very nice to talk with. She was gentle and paid attention to detail. It was also very nice to see David, the owner, engaging with his customers and providing services as well. He welcomed me personally and gave me a card for 20% off the next time I visit! I highly recommend this salon, and will return the next time I visit in August! Thanks again Gainey Nails & Spa!