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  • Today, I walk into the dealership with my own financing and a smile on my face because it's my birthday, I found a great deal online for a Pathfinder and I have my Costco Auto benefits. Killer combo right?? Plus I have found a great car. I tell the salesman I want the numbers worked first to know that a deal can be done before we do anything. I'm asked where do I want the numbers to be, I'm a realist (mid-30's), and off they go. I also tell them I'm on a timetable bc I have to pick my daughter up from school. I'm asked when the numbers are done, when can I be back and I say "tonight between 5-7". After we left, we hadn't heard anything for a few hours and we called back; I'm told my deal has to be done at $37,000 for it to work and that I have to come in for it to completed since i am not in the dealership. So the family gets back in the car and off we go on a 40 min drive to Nissan to finish up the deal on the Pathfinder so I can have a great rest of my birthday. I walk in, they get the official payoff and then he sits down. "I'm sorry; I thought if I got you in here they would give me more attention but the manager that was working your deal left for the day and the new manager says the deal isn't even possible. We'll give you $16K for your car but your loan will need to be $47K". ARE YOU KIDDING ME?? On my birthday, you lied to me, brought my to the dealership on the pretense the deal was closing at $37K, told me the car which was sold me less than a year before is only worth $16K when I signed the damn loan at $30K and you're sorry because the finance manager who was working the deal decided that because we left to pick up my daughter we weren't worth his time? Never have I ever felt so used, cheated and hurt. I'm a grown adult almost running out of a dealership because I don't want anyone to see me cry. But you want to give me $30 for my time like I'm a circus attraction on my birthday. Thanks LHM.
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