I needed repairs on a Trek bike for my son to commute to work. It had a bad brake cable, a broken shift cable and two flats. Jon came across town the next day and gave the bike a complete tune-up, as well as recommending different tires for the pavement versus the off-road tires on the bike. He explained that the off-road tires created drag on the pavement, acting like a brake and slowing the bike down while creating extra pedaling effort. He didn't try to up-sell me; he just gave me the option of purchasing tires better suited for the bike's contemplated use. I opted for the new tires and couldn't be happier with Jon's expertise and the bike runs like a top. His truck is immaculate and well-outfitted, he is both reasonably priced and genuinely helpful. Fun to talk to, and a true professional. I also had him replace the tubes on a classic Columbia bike the same day, and thanks to Jon I now know that the value of this vintage model. I wouldn't hesitate to call him again.