these guys are a class act. the building itself is nothing to shout about, but they are fair and had the best price in town to replace all four of my tires. i usually go to farm and fleet when i need new tires. they aren't fast, but their prices are usually competitive. however, when i went in to farm and fleet to have my tires rotated... and then they told me that they couldn't because all four tires needed to be replace.... AND THEN quoted me over $775 to get them fixed that day..... i decided to look elsewhere. firestone was able to beat farm and fleet by almost $325. they got me right in and put all four tires on in no time. a few weeks later, while driving on the interstate, one of the tires blew. it's for this reason i can't give them 5 stars. i am not sure if it had something to do with how it was mounted or what, but it blew from one end to the other. the tow truck that came and helped me roadside said he could see no evidence that i had run over anything. it looked like perhaps a defective tire.
i called firestone up, and it was no problem.... they replaced the tire the next day for no charge at all. that is how it should be. although i didn't dig my tire exploding on the interstate, i can't say that was their fault -- and they fixed it, so what is there to complain about? nada. that's what.