If I could give it zero stars, I would do that. I had my daughter's car towed here because it broke down in the middle of a street. I chose Wilhelm because i had my car serviced there previously. I first had to pay a diagnostic fee of $58.00 and this does not go towards the maintenance. Anyway, they said it was a bad alternator AND battery. The total for this was $750.00.
Well, my daughter said no thanks and had the car towed to another service center. They diagnosed it for FREE and discovered it was only the alternator that was defective. The battery only needed to be charged!
Total savings: about $300.00
That's my story. Needless to say, we won't be giving Wilhelm our business.