I broke my glasses cleanly in half at work Tuesday night. I am quite nearsighted and really can't function without them so I taped them back together and finished the last half hour of my shift and carefully drove myself home. Wednesday morning I called Desert View Vision and explained that I had to work in a few hours and needed help quickly! They told me to come right in. I walked in the door, broken and taped glasses on my face and the wonderful optician Angelina assured me that they would take good care of me - that I would not be leaving with broken glasses. I had a full retina scan (coolest machine ever) and a thorough exam with Dr. Lang who determined my new prescription (I was well overdue) and fit me for contact lenses, changing up one eye because it wasn't quite perfect yet. The whole office put me at ease and took such good care of me. Angelina helped me with eyeglasses frames and a much-needed style update. She was NOT going to let me out of there with frames that were unflattering and the whole process was fun. I don't remember the last time I laughed so much while shopping.
Now that I had some contact lenses I figured I was all set. But Angelina told me that she would put in a phone call to her folks to see if they could speed up my order so I could have the glasses sooner rather than later and said I'd be hearing from her early next week (like Monday or Tuesday). She called me this morning (Friday) to tell me they were in. Wow! She may have called in a favor to get them here that fast, but I am so grateful.
I have a followup appointment next week to recheck the fit of the contacts. I may have to bring these nice folks something special as a thank you. They really saved me.