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| - McDonald's is McDonald's, all over Canada, they're pretty much the same when it comes to their food. The things that would set them apart would be decor, cleanliness, customer service, and play place.
Like most McDonald's, this one has already got their face lift and interior renovations. The more contemporary seating with warmer tones. This one has both tables and booths. Like all Canadian McDonald's, they also have the self ordering kiosks and reduced counter space. A small play place encased entirely by glass is tucked by the washrooms just adjacent of the entrance. Inside a few round tables are available for you to sit and watch your kids. Overflow tables are outside, but adjacent to the play place by the washrooms, the large window panes providing you an unobstructed view for you to keep a watchful eye on your little ones. A nicely laid out plan. 5 stars.
It was lunchtime, and the place was packed! Despite this, I was still able to find a clean table. There was one dining room attendant present and at the ready to clear and clean as patrons left. When there were no tables to clear, the attendant was either sweeping and/or mopping where necessary. I would rate this 5 stars, but my high standards forbid me to let the little things slide. I didn't notice whether or not disposables (paper towels) were used to clean the table. A reusable cloth, while environmentally friendly, will do nothing but smear bacteria from table to table unless it's cleaned after every use. A disposable like paper towel, ensures no such transfer. For now, I'll give it a conditional 5 star since I can't confirm nor deny which one they use here.
The play place is what sets this McDonald's apart from the others, and is what prompted me to come in the first place... my kids. The play place was very condensed, as if designed by packaging Engineers. Minimum space, maximum volume, but that's not what sets this one apart. The apparatus consisted of features that promoted the exercise of many different muscle groups, and my kids have dubbed it "The Jungle Gym McDonald's". 5 stars.
This is historical for me, I've never rated any fast food franchise chain more than 4 stars, but I feel that this McDonald's is doing all the right things. The staff is polite and courteous, the place is well staffed and kept clean, and the play place promotes a variety of physical activity. Kudos to the Management here.
Based on how I see things being run, I will give the benefit of doubt for the use of disposable cloths/paper towels for cleaning the dining room tables, and for your efforts I'm giving this McDonald's my first franchise 5-star rating and 16th overall. Congratulations to the entire staff at McDonald's Unionville!
If you would like to experience more, come dine-with-me.yelp.com I'd love to have your company... Bon Appétit!
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