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  • Went in today to try the hot chocolate after watching a travel show that highlighted how much better French hot cocoa is compared to the standard USA version. So, I ordered one and It was delicious but it was even cooler than luke warm. I asked a couple of employees at the cashier's post if my mug could be warmed up in their microwave but they refused and said that would violate health codes. They offered to add hot milk to the cold "hot" chocolate, which would have diluted it & changed the flavor profile as well as not doing anything to warm up the current large mug of liquid, so I begrudgingly declined the offer and returned to my table. A bit later, one of the young employees (who said she was a manager) saw me at the table & we made eye contact - she then asked if I was sure I didn't want hot milk added to my now very cool hot chocolate. I explained the dilution problem. She responded that she could have chocolate added, also, but I didn't like that idea. It would be a guessing game bc it wasn't being prepared from beginning to end with proper quantities of ingredients. She then offered to have a new one made. I was hopeful and thought it was appropriate for her to do so. When she brought the new one over, it tasted nothing like the delicious first one that I had. The second one was very milky with very little chocolate. It tasted weak and boring. There was zero quality consistency. Also, the new supposedly hot mug was barely hot. I just nodded and thanked her; at that point, it was useless. I won't be ordering their hot chocolate ever again, sadly. Beware, if they don't make your hot chocolate or coffee hot for that matter, you now know that you have zero recourse but to waste the first one and throw it away and/or or have a second one made. What a waste of product and money. Amelie owner/ main manager: Train your staff to create propely heated hot drinks and food (notorious for serving cold soup) and if you refuse to serve hot food hot, then invest in a microwave for the dining area like some other eateries often do. UPDATE: Amelie management contacted me and was very gracious. Explained that what I experienced isn't customary. Also, its quiche is outstanding, as well as breakfast sandwiches, and tartines. This review and my rating was on the hot cocoa experience
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