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  • The service here was terrible. This was our second time here. The first experience was not bad-food was good but service left something to be desired. We went back for a second go round and it was not much better. While I know that there are over 2K great reviews for this place, it does not mean it is perfect. I was halfway through my burger and noticed that it looked a bit raw. We asked one of male servers working there if it looked ok to him. He did not think so and took it to show the manager. She came over to our table, said that she and the chef tore the burger apart and it was fine assuring me I would not get sick. I just wanted to know if it was raw, not throw it away or let me finish eating it. She said she assumed I did not want it anymore-No, I never said that. I just asked if it was ok. Fair enough question one would think. Needless to say, I had nothing more to eat as they threw my burger away. No offer to make a new one. When the bill came and we asked the server about how we we charged for a whole burger as I only ate half since they threw it away-she asked, "did you want me to go back and get it?" Yes, go fetch out of the garbage after two hands were pawing on it. Foolishness! So, we questioned the manager about it, she gave same snotty response. Believe me, I would have had something to eat and pay for it than you take it off the bill! But, the overall rudeness and stupidity of their remarks and condescending tones assured me that it was better to just take the dumb burger off my bill so I could get out of there.
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