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http://www.openvoc.eu/poi#funnyReviews
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  • This company are unapologetic con artists, and was charged an extra day because I didn't read the fine print and specifically asked when to return my car, and on top of that, had to use Uber the remainder of my time in Vegas. On Expedia, this car rental is advertised with McCarren Airport Car rentals, which are open 24/7. Nowhere in the fine print does it state different hours. When you call ACE directly, they also state ACE is open 24/7, when I called to compain, they where surprised this location closed when it did. My fight left at 6am, so this car rental company opens at 6am, and they do not allow drop-offs while they are closed. I specifically asked when to return the car, and what time so I don't get charged the last day, I figured not paying the last day would offset the Uber charges. I returned at the time they told me, but later found they charged me another day because they claim I was 30 min late. I asked if they would work with me, and they said no, to read the fine print. I disputed the charge, but lost because the agreement was an agreement and I could not prove the times. No offer of a credit, nor an apology.
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