Went to Bootleggers for the first time last night and had a pretty good experience which is reflective of four stars.
First the good:
- Food was excellent! My girlfriend and I shared the pulled pork with coleslaw and both were great. The meat was tender and not overly saucy, just the way I like it. Our other plate was the Cobb Kale which was really good too. They give you two sides of salad dressing to help drown out the raw kale taste which can be overpowering if you're not use to kale. Could use a bit more massaging on the kale to give it a softer feel but overall solid.
The Bad:
- So annoying but customer service. We arrived and saw plenty of tables open but yet there was a 10-15 minute wait? Don't mind the wait but when there's open tables?! Come on guys, this is basic 101 stuff of running a restaurant. We ended up sitting at the bar and it was a bit of a struggle to get a drink and order, almost like the bar tender was doing us a favor for taking our order. We didn't complain or anything but we notice stuff like this. And we were not the only customer being treated like this.
Summary: Worth going for the food and hope you get good service. We'll try it again but with all the new restaurants coming up in Old Town, it might get kicked to the back of the list.