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  • I came to this Taco Bell at 6:53 pm was in a hurry to get home so decided fast food was the way to go. I pulled up through the drive-thru and ordered 2 combos, and 2 churros. Pulled up to the window and paid. Pulled up to the second window recieved my 2 drinks then got asked to pull up and park and my order would be right out. Which wasn't a problem I parked and waited. 5 min went by then 10 and then 15. After waiting for almost 20 min I got out of my car and walked into the Taco Bell, my order still had not been brought out. I was upset but simply wanted my money back and to drive across the street to the jack in the box. I hand the woman my receipt and ask for my money back. A manager comes over and asked what the problem was I explained the situation he asked another employee why my order had been placed on park and told no one about it she simply said "oh my bad" he then gives me my $16 back no apology and offers a free churro. I Refused the free churro and walked out. Not upset that I was outside waiting for my order for 20 min. Just disappointed in the lack of customer service NEVER will I be coming back to this Taco Bell.
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