We had a wonderful time at the chapel! We requested a special theme of our own....Spaceballs.
Yoan contacted us early on and was very prompt and clear with his instructions on what we could or could not do and what the charges were. We made our deposit and continued to talk with him regarding plans. We had a wonderful experience but there were also a couple of things that could have been done a bit more efficiently...
Pros:
- Super fun! The officiant dressed up like Yogurt and did a great job at making the ceremony fun!
- The chapel was a great layout. Loved the smoke and the entire ambiance of the church. The way they introduced Yohgurt was awesome!
- They accommodated our larger than normal party.
- All of the staff was super nice.
- Limo was on time and super friendly!
Cons:
- If you have a fairly large party (more than 10, we had about 30), there is no place to wait other than outside. There is no place for large seating, so most of us were standing in the sun.
- She asked what names we go by. We stated several times it was Ricky (not Richard), but the name still came up as Richard.
- There was some confusion as to what we requested in regards to officiant. I talked to Yoan a lot about the officiant situation (we had our own but was told we also had to pay for theirs). We were told their officiant would work with ours to create a ceremony, but that never happened. When we arrived, we were asked repeatedly if we were having our officiant or theirs do the ceremony. It took some time to resolve it and honestly the staff we talked to never really listened to what we needed. However the officiant (Yohgurt), was amazing and fixed everything!!! He really saved the day!!
- I didn't realize that the live feed was not included in the package. We had to pay another $25. The guests saw it but I can't see the 30 day archive yet on our page.
All in all, it was a great experience! I don't think any other chapel would be able to pull this off!!! The officiant was fantastic, but I think their support staff needs better organizational processes for details.
Thank you so much Viva for making a memorable wedding!