First and only time we will eat at these stores/chain. 1) food quality is awful. Dry. Tasteless. Just downright nasty. 2) the decor of the store is horrendous. Worse than the food. It looks like a New Jersey yardsale threw up inside. 3) service was OK but no one can hear anything when the birthday chant is screaming out at 100 decibels. 4) ick. 5) our tab for 'small' plates and a bottle of $10 Chianti was $123. And we ordered a salad, veal parm (toughest veal ive EVER eaten) and a pasta side. Ridiculous!! We felt like someone robbed us. 6). Hideous. Dont spend your money in this chain. Nastier than Olive Garden, and THAT is tough to accomplish.