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| - I had a very interesting experience tonight at Griffs. A friend of mine told me about Griffs and how it was so much nicer than the previous place Pool Sharks. I have to say it was an amazing atmosphere, beautiful place, new tables . At first it looked like I was going to have a great night. I walked in and was greeted by a nice man by the name of"Thumbs" which I though was the coolest old man I have ever met. I proceeded to go to the bar for my first drink of the night and the bartender was awesome. She was funny, and knew what she was doing when I ordered my whisky on the rocks. Told me about a better whiskey than my normal Jim beam. I ended up ordering a bullet rye as suggested by amber (the said bartender). I was thankful as I throughly enjoyed the flavor much more than Jim beam. Things were looking up until it came time to enjoy a few games and a few more whisky's. As my girlfriend and I started our game , we looked for our server so we could order another round. About 15 min of waiting and still no service. I went back to the bar and asked if we had to come and get a drink every time. Amber told us no , that our server would be right with us. I did end up ordering another from her as we waited so long. As we played a few games, my girlfriend got a little hungry . We decided to order food , but yet again we're left waiting as we saw our server watching TV. She was shorter lady in what looked to be wearing a blanket. We finally waived her down and asked about the nachos. She at this time had no idea how to answer if they had liquid cheese or shredded. Her answer was , I don't know what does the menu say? Not the answer we were looking for as paying customers. Other than the horrible service, and the fact that when I asked to speak to a manager , he was apparently not present, everything else was great. I will say Thumbs was amazing and amber and her cocktails were absolutely delicious. My girlfriend had a " Tropical storm", well 3 actually lol. I would love to come back and give it another shot, but next time I will not be waiting for service, I will just go to the bar where I felt like I was appreciated.
Update on my second visit:
So I want to be fair and give Griffs another shot. I came back after a subpar experience the last time I was in due to horrible service. As I am in the food and beverage industry and have been for a very long time I know that sometimes you gotta give a place another shot. This time my friends and I decided to make it a guys night. We walked in and I was very happy to see my favorite door man "Thumbs"!! Again was greeted by him and felt very welcomed. Saw my awesome bartender again Amber and she knew right off the back to pour my new favorite a double Bullet Rye on the rocks. Got our table and this time the service was AMAZING!! There was a band which played some fun music and made it much more lively. Our server B was aw some. Very funny, sweet, attentive , and knew her stuff. We never had to wait for a drink, we ordered wings and chicken fingers , then B convinced me that I needed fries which I completely fell for and am glad I did! All in all I will definitely be coming back here for my birthday celebration in 3 weeks and will telling my friends at work about Griffs. I have a feeling this will be the new place for us after a long night at work. As long as Thumbs is at the door, Amber is behind the bar and B are there , we will be frequently returning with more people. I hate to say it, but as long as I don't have to put up with our last server again, We will be regulars at Griffs.
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