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  • I wished I would have searched here first. Frankly, I would not even give it 1 star, but I am still waiting on resolution. I bought this table and chair for a hefty price last May. I even bought the extra warranty. I received the first delivery and the center lazy-susan did not work and everything was wobbly. I had to contact them several times about this and got the run-around. They sent out a repair person and they did fix the wobbling by adjusting the legs, but the lazy-susan they could not fix. Then after several more calls, I got a new top sent out and it worked. A couple weeks ago, I noticed a big bubble on the top of the table. It came from no where. I called Mega Furniture and they did not answer and you could not leave a message. I called a different store and told them about the phone system and they said they would make sure I got a call back. I ended up getting a call from Jessica who said that I would need to contact GBS who was the extended warranty that I purchased. GBS told me it would be 3 weeks before they 'may' be able to schedule me in for a repair and when it got closer to that date they would call to confirm. Several days ago, I got another bubble in a different spot. I have a ton of wood in my house and have always had wood dining tables and this has never happened to me. I talked to the managers at Mega Furniture who contacted GBS for me and said that they would rush their service to me and that I would be contacted shortly. I still have not heard from GBS and I really just can't see how this table can be repaired unless it is replaced. I talked to Jennifer about exchanging the furniture for something else and she said - even though it comes with a 1 year manufacturer warranty and I purchased an additional outside warranty - that there would be a 40% restocking fee! She insisted that GBS would take care of the issue and that I needed to wait and see what they could do. Right now, I cannot recommend buying anything from them.
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