I was in here replacing a stolen wheel. While I was waiting for my tire to be fitted to my new wheel an older native american couple came in. The dude at the counter, who was not busy in the least, was so obviously annoyed by their presence and incredibly rude and dismissive of them, even after they made a $100 purchase of lights and incidentals. Hey guess what, those annoying uncool commuter bicyclists are your bread and butter.
My experience was quite different, probably because I am a white male of hipster age. I received great service, even if the price of tire installed was a little gougey. Yes, I just made up the word gougey. I would recommend a different bike shop, if the others in the area were any better. Your mileage may vary.