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  • Each time I go to the Hafbrauhaus I want to love it but the food is so very disappointing. Each and every time! Maybe someone needs to tell them that they are in an ethnic part of country where excellent German food is so easy to get for a WAAAY better value. I can say the pretzels are good. I wont be eating ever again there except the pretzels. Second, trying to call and make a reservation is soooo difficult. You have to leave a message cause no one answers the phone! No reservation for a party over 20?!?? Amazing! Don't you want to know and plan for the fact we are coming? Reservation or not? Customer service by the hosts can be approved upon greatly. What the Hofbrauhus is fantastic at is providing good atmosphere by the fun Local Cleveland polka bands that we enjoy during Oktoberfest season and now can enjoy all year round! Fred Z. Probably could talk less when the place is full. You cant hear him. So if you want fun, beer, pretzels and great Cleveland polka music during the winter it is excellent place! Seriously, the food needs lots of help. One star for Cleveland Polka music, one for great German beer and shotskiz's, and one for pretzels!
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