2.3/5
Fun animal & character onesie store with some unique character presents.
Unfortunately even with really cool designs of onesie, quality of products do not justify the price. Most of onesies are made with the lowest quality materials and have a lot of sawing issues.
Also, apparently this place doesn't do refund but no one provide you the information during the time of your purchase or when you ask for information, because unlike their online store, apparently they don't have any policy about this. Like.. what? You charge premium price for low quality onesies and you can't do refund and maybe will do exchange depends on vague reasons that you can't even provide to the customer? I don't know about others but when I'm paying more than double the price than other stores, I'm expecting a good customer service and reasonable return policy. This place failed to provide me both. So it's a big NO NO to me.
I'm giving more than one star because they do have fun and unique character brand products that's not easy to find in west side of Toronto and one of staff provide an exceptional customer service while the other staff was being rude and giving out a lot of I'm too cool for customer attitude.