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| - It's not like when they first opened.....
We went for supper on a Friday evening and maybe there was 18-20 people?? One of the nice choppers said to everyone that came through the line - "Sorry, we ran out of bowls".... and so they literally piled up in this small To-Go container and it looked downright peculiar as they shoved all the ingredients (clown-car style) into the plastic takeout bowl.
I really liked the hard open bowls they were using when they first opened!!!
Granted, it was a decent portion however, the review from exactly one month ago clearly shows that diner eating "IN" while having the same small plastic bowl.
So clearly, they are not responsive to their own supply needs.
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I was hungry and had a craving for some of that ZHUGG sauce that they drizzle on the "Mediterranean" so I ordered the KABOB-COBB and when I asked for the drizzle, I was told: "Sorry, but we don't prepare that sauce anymore, the manager stopped it." So, like the flexible and accommodating Food Service Professional that I am, I went for the Chimmichurri (which was more creamy than churri.
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So, the kid (chopper) told me that they were going to be changing the menu tomorrow and that they routinely take things off and put things on the menu. So, you really can't go in knowing that you want a particular menu item, you should just be hungry for a fresh salad and then go from there...
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I found the food quality and portion sizes to be very good, we were a family of 4 and we were able to take some food home because as we all know, a half hour after salad we're hungry for more!
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We, like the reviewer a month ago, found the woman who was working as cashier to be short and impatient and really shouldn't be the face of a company who values hospitality.
She mistakenly charged us for 5 bowls instead of 4 and my wife had to point out our children and myself because she was acting like we were trying to scam them.
I'm sorry, that was my fault, I'm going to fix it right now........ The mistake bill was $60 and you could hear my jaw hit the floor!!
Corrected, the $50 bill was much better NOT. 4 salads, 1 drink and 2 mini-chips.
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So we sat at the Big Triangle Table that was shaped like a Galaxy Cruiser & asked each other if they still offer a slice of free bread and upon approaching the same woman, she looked at the table as if to say- so now you want more bread??
Again, we received the "Sorry, we forgot to give you the bread.
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I don't know about you, but when I'm paying $50 for salad for a family of four & I receive 4 separate "I'm sorrys....." I'm going to give a thumbs down rating.
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MANAGEMENT.........IF YOU'RE LISTENING????
Your bowls are in the garbage, the opening of your trash cans is 1/2 inch wider than the circumference of the bowls, I found that out when you first opened and figured that you would eventually pay the price......or I would.
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