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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Buyer beware! Very poor service. Purchased a top here and ended up having to spend another $400 to get memory foam top as bed is not comfortable. Bought the adjustable base and had to wait 10 days for delivery because of their schedule. Wrong frame was sent due to order entry error by sales person even when she looked up our bed. Factory and customer service FAILED to stand up and take care of it. Had to wait an additional 10 days for replacement so it would fit their schedule because they refuse to take responsibility and have shipped to Arizona from Utah hub. And then only can schedule their installers on certain days 2 times a week. Customer service, supervisor and case manager are all as worthless as store personnel and full of excuses. They have no concern or sense of urgency. Go down the street and buy from another company! Will not recommend this place or brand to anyone.
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