I have lost two pets and both times used Compassionate Pet Cremation for cremating my pets. With the first one the gentleman was so nice and met us at the vet to pick up my dog and handled it very professionally. When we went to go pick her up we picked out a urn from his large selection.He also gives you a framed paw print and lock of hair keepsake of your pet. I would definatly recommend them if you find yourself in the terrible situation of dealing with the loss of a pet.