I first started going here because another salon had messed up my eyebrows and Elly's had good reviews regarding fixing and reshaping brows. There used to be a great girl who was friendly and easy to talk to and I feel terrible that I can't remember her name but I don't think she works here anymore. The woman who did my brows most recently was friendly as well, but she kept talking about and pushing permanent laser hair removal and creams. As a student on a tight budget, I really don't appreciate being bullied into buying expensive products. She also tried repeatedly to get me to wax my lip by telling me how dark the hair was and how I would look so much better if she fixed it which was really rude. I'll probably continue coming here if only because their actual waxing technique is good and because they are the closest salon that hasn't switched to threading.
Known what you're looking for when you walk in the door or you might get suckered into expensive products you don't need.
Their close-by location in the underground and their waxing technique are the reasons I gave three stars but I am unimpressed with their sales techniques.