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  • Seriously? What a disappointment. From all the commercials and advertisements I would have expected to walk into a luxury establishment with extremely knowledgeable and helpful. After we walked into the store with carpet and ugly display cases, the place was flooded with kids, and even a dog. It was worse than Kay jewelers. The entire time the salesperson was trying to qualify us, asking where we worked, and showing us cheap Pre-made checklists as to what was included with Shane vs. what other jewelers had. The gentleman then took out a diamond and a cheap plastic handheld microscope that was plastic and had the "Shane company" emblem on the side. Nowhere on the floor was a real microscope to actually look at the diamond. The entire time all the salesperson did was speak of the layaway and payment programs they offered. I'm paying cash for a ring, not financing it and didn't need to constantly hear about the "options" that I had. Oh, and about the "largest selection"... What a joke. Everything was "available" on their website and would have to be shipped in. They only had 5 styles that my girlfriend actually liked. Save your time, skip this cheap, corny, non-luxury box store that just advertises 100x better than all the other ones.
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