I was looking for something light for dinner after shopping at the Trader Joe's across the street. I stopped here and ordered the Korean steak lettuce wraps. I was expecting small strips of steak with a spicy sauce and some veggies and a stack of iceberg lettuce to wrap the filling with. The first surprise was that the beef was just coarsely ground meat, not strips of beef. The second surprise was the sauce. It was not spicy, but it was oily. The veggies did seem fresh. The portion was just right for a light dinner and was a little over $8 with tax.
The ordering process was odd. You stand in a line and place your order with a person behind a counter (not intuitive since the cash registers are not visible). The take-out area is part of the same section of counter, so it feels confusing and cluttered with people milling around waiting for take-out while other people are placing their orders. The kitchen is open and once you place your order you are supposed to figure out where to go next. I walked into the open dining area to look for a table and stopped by the soda station to get a glass of water. I couldn't find the napkins. I found a table and put my number on the table. A young man brought my food to the table once it was ready and got me some napkins (it turns out they were toward the back of the soda station). When I was done I couldn't figure out where to put my trash and plate. I watched for a few minutes and looks like they have staff to bus the tables. So this seems to be some hybrid between fast food self-serve and a sit-down restaurant.
The place seems clean. The staff was polite but I never saw a smile nor welcoming word from anyone. Parking is close to the door. I'm not sure there is anything here to prompt me to return.