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  • Kiss the Cook? Shit - they should fire the cook! I should have known before visiting that I wasn't going to like the place. After all, the AZ Repugnant rated this place as its #2 pick (behind Matt's Big Breakfast) as the top place to have breakfast in the Valley. As the six friends who read my reviews know, I've never understood the hoopla around Matt's Big Breakfast - it's OK - but geesh -- #1? What happened to The Farm at South Mountain -- now that's a unique-fantastic-organic-only-can-find-in-Phoenix-Phoenician experience. Sigh - but I digress... Ross and I enter "Kiss the Cook". The interior is special - hard wood floors, mismatched seats and tables -- we both say it reminds us of a country store. "Nana" is the one who shows us to our seats. My hopes rise and I start thinking that AZ Republic scored on it's review. We order. Service is friendly, coffee was a little weak, but Ross loves the OJ. Then the food arrives. The presentation is impressive. My omelet was TALL! FLUFFY! Both Ross and I were wowed! Then I cut into it and it was runny, soggy, and tepid (not really warm). The waitress came by, asked how everything was (and she seemed to really mean it versus the polite ask but they don't really care to know the answer question that usually comes from waiters). I told her about the omelet and she offered for them to recook it. She came back with my same omelet that must have been thrown in the microwave. The top was steaming but interior now warmer - but not yet warm. I picked around the soggy parts and ate the top (that was Ross' suggestion). The waitress came back again, concerned that I wasn't eating enough. She was so sweet. I didn't want to make her feel badly. But she sent the manager over -- which I thought was very proactive customer service. The manager (maybe the owner?), stopped by and asked me what I thought might be wrong and offered up that it might be the egg beaters. She did not offer me something else (but did suggest the next time I go in I should try the Pecan Cinnamon Roll). And, when we got our bill, the omelet was still on it (they didn't comp my meal). We paid and no complaint. I don't expect to be comped, I just thought the experience with the manager was interesting.
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