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| - I had eaten in this place about 10 years ago and never went back.
My little Joe's Deli on Madison and 117th was closed due to a death in the family( AND IS CLOSING FOR GOOD COME NOVEMBER) so I drove on looking for" food adventure" while trying to keep my money in Lakewood, I ventured over to El Jalapeno's...also closed for Cinco De Juli :0)
Just kidding, but it was closed. So I thought Ok, let's give Dianna's place another chance.
BIG MISTAKE! if you actually LIKE food, LIKE good service, LIKE cleanliness DO NOT eat here...keep driving, probably to the Diner on Clifton, Geppetto's or Corky and Lenny's on Chagrin!
Dianna's was a food nightmare, like Jurassic Park for food!
First off the manager was an absolute, disorganized, disheveled joke. He looked like he was texting a fart joke to a buddy before he cared to acknowledge us. He finally put his phone down and grabbed our menus and then was searching a mostly empty restaurant to figure out where to sit TWO people.
The waitress was unhelpful, just totally uninterested in answering our simple menu questions. We ordered ice tea, made from a mix, but what was worse was she never bothered to refill it. the entire time. The place was about 1/3 full.
We looked over the menu and decided on our two meals and decided due to the hour to go with lunch. A. Chicken Ceaser salad WITHOUT croutons and a shrimp alfredo that came with soup and salad.
My daughter received her cup of minestrone meatball soup promptly. It was tasty, her salad showed up at the same time. I had nothing
After that we continued to sit there for nearly 45 minutes. I still had nothing to eat. NO tea refills and NO acknowledgement that the food was coming or even that they were maybe understaffed that day...meanwhile orders were going out to what I can only assume were a handful of Burly "regulars" . (They must be family members.)
I was ready to complain when our food FINALLY showed up!
I ORDERED a Ceaser salad, what I GOT was a CHEF'S salad with over cooked, over salted, processed chicken thrown on top, an old egg that was sliced and had a GREY yolk, piled high with the croutons I requested be left off and some faux-ceaser dressing.My daughter was just speechless. The teen is no snob, but she knows food AND she heard my order.
Her food was no better, poorly cooked pasta, mushy. The attempted cream sauce was an "Epic Fail" and the shrimp were cooked to a mush. despite appearing pretty at first..
It took me 7 minutes to get the "manager's" attention, I was standing there as he rang out 1 victim, sorry patron. I asked him to come look at the food we were served.
I TRIED NOT to blame the waitress,I know she didn't cook it but WHERE WAS A REFILL!
Fortunately the owner was standing there. I showed her the food and she made lots of apologies saying "it was SO unusual".. I doubt that.
.I went to chef's school back in the 90's. I can eat in " holes in the wall" , street food, I can eat at LOLA, The Russian Tea Room or Maxim's. All I ask is that the food ,no matter how simple or eleborate, is cooked properly and don't hand just any idiot a spatula. I think the dishwasher must have cooked that day.
I should have known better when I saw another family walk out (before we were dumb enough to walk IN ) and head to Wendy's across the street.
The only GOOD thing was, despite my still offering to pay for our tea and my daughter's food. They comped the entire disaster and said please give them another chance....
NO WAY, NO HOW!
Back to Joes' Deli, George's and best breakfast at THE COFFEE POT!
I wound up with take away from Mark Pi's in Fairview!
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