Had to visit this facility last Saturday during the Cardinals game. Made an appointment online. Location is not very close to my home but was the closest one open at this time. Appointment time was for 6:30pm. Only a couple people waiting when we got there. Front desk staff were very friendly and caring. Waiting area was very clean. Did not have to wait too long before being called back. The room we were put in was very clean and had a tv with the Cardinals game on. I'm not a big football fan but thought it was pretty cool since it was a pretty big game and the reason I let my husband stay home. Staff was very sensitive and gentle with my daughter they seemed genuinely concerned about her comfort. Diagnosis was determined through blood and was treated accordingly. I would drive out of my way to this location again if needed.