I came in with hair that was severely screwed up at another salon. I had very realistic expectations on what could be done to fix my hair but my stylist, Drew, went above and beyond my expectations. After getting my hair bleached and colored by him, it still feels nice and I'm very pleased with the color. I can be very timid and soft spoken but he made me feel comfortable being there. The salon itself is very nice as well. I've already received lots of compliments on my hair and I would definitely recommend him to my friends and family.