I'm so disappointed in this place. This has been our family restaurant since it's been opened. Was waiting to order for 18 mins, tried to get our waiters attention every time he passed. Finally came to our table at 6:08 & my mother said we would like to order from the happy hour menu. Our waiter who was an older gentleman aged 50-60 turned to my mother and blatantly told her No. it was passed 6 o clock and if you don't like it you can speak to my manager. Are you kidding me!?? What terrible customer service!!! Not I'm sorry you're past the time even if we had been waiting there 18 mins! Than the manager came over basically calling me a liar that I haven't been there that long...I even showed him the time I texted my mother I was here and she was right around the corner at 5:45!! Disgusted!!! Manager told us no at first and than said maybe I can manually do it.. I've worked for this Applebee's before & I've been coming here for decades & to be treated like they could give a shit about their customers is beyond me... not to worry I will have no problem driving 20 mins out of my way to be treated with respect. It's not the fact of saving money for happy hour, like what's the big deal just pay full price?? It's the fact that we as your customers pay your bills. I notice when my server is having a bad day but they still try & I give them the benefit of the doubt but to treat my mother and I like that is disgusting. Chao Applebee's on Nellie and Stewart! You don't deserve any stars at this point but yelp makes at least pick one..