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  • So many people are posting reviews about the quality of service. I gave this rating a 2, because I recognize that Pikto is lacking in some areas, but their ability to reconcile issues is excellent. I'm quite hard pressed to acknowledge that perhaps its your approach to the Pikto employees that made your experience a bad one. If you are a jerk when you call and complain, they are less reluctant to help you. I had problems uploading a layflat book to their new platform and I only had up until 10am the following day. Well, it ended up that it never uploaded and although I called in a panic, I didn't treat them like it was their fault personally. They recognized the issue and were more than willing to help me. I wasn't a jerk to them either. So, I ended up getting the service I deserved in light of the mishaps of their online uploading platform. If you are nice enough, any one who is in the service/retail industry will be willing to resolve your issue. Thanks Pikto! I know some of your stuff isn't perfect, but your product is excellent and I will always come back!
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