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  • Update- Oct 8 they called me out of the blue today wanting to work things out and make it right. They wanted to get my business and prove their service. After 22 minutes on the phone the lady still could not help me with the 50$ charge that caused all the problems. 50$ cost them a customer, a customer that was with them less than 1 month and would have been a repeat customer. They called me, i never once called them again, out of no where and still could not help me. Wow lets talk customer service! Just proves some shadiness in their business. Original review- I fell for the same shady business tactic that others have on here. A young gentleman shows up at my door in July, explains to me how he can save me money on my pest control. Gives me a few discounts, extra treatments for my yard etc. Talks about how other neighbors use their service ( i only really talk to two neighbors) and or switched to save money and get better services. If those terms were legit it could save me money. What he fails to tell you and fails to show you in the agreement is that you are paying for the nitial treatment and they have to come back a month later for another treatment. I have had quarterlys for the past 4 years I do not need that. So they called me today trying to schedule the treatment and I was like what? So the lady explained this all to me and I told her it was very shady and this is not a good way of doing business. I asked for a mananger (Mitchell) and he basically says the exact same things. They must read out of a book or something. I mean they really used all of the same words to try and talk to me. Not once did they offer to help me. All they said was either we do the service or cancel the account and charge you a fee for discontinuing your service. This is one of the worst and shadiest places I have used. To think I left my pest control serivce of 4 years to give these guys a shot. And on top of that I told the lady that I would call the salesman myself and have some words with him and she told me most of those guys go back to school and are not there. So they must hire school kids to go door to door in the summer and then do not help you when they do not tell you everything. You are warned, read the reviews!
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