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| - Stay away from this company, I asked for total garage door replacements for a single and double doors, I asked for a 3 layer steel back door and a detailed invoice both of which I did not receive. He pass me on with only one later steel foam with polycarbonate back, not what I asked for, had no knowledge of inert net gate way that I asked to include in the package. Invoice had No model or part number on it!!They delivered the door panels that was damaged from loading or unloading of the rack off his truck, most likely ratchet strap too night. ,dented painted scratched in sections where it lay on his trucks rack. then refused the replace panels kept urging me to let them paint it and knock out dents out with a pin hammer. I told them that was unacceptable. For a $2400 I'm paying they deliver quality service. Using deceit to selling me inferior product then I asked for so they can make that commission. When you modify a manufacturer product It will void the warranty. I instructed the installer remove my Adt door sensors. He reply you remind me later, I discovered they were not looked . afterwards it was among the pile of trash. They also scratched my new epoxy floor where paint came off. They try to use my old torque springs, which doesn't mix with the new door. Then he put holes in the brand new door insulator, I got fed up asked them to leave. The guy left my old garage door in the middle of the drive way trash nails metal screws everywhere. Btw I wish I checked with contract board sooner. They said there is no license for United garage door. Now I have to take addition days off work for someone to do the job correctly, btw I also hurt my back lifting panels out of the way so I can access u garage. When I asked why they deliver a different door I asked for Adam the installer says sherld don't know what's she's talking about. Again each time I called the office to report something was wrong they did nothing to fix the issues. I'm trying to get my money back!!! The installer even ask me to participate helping him remove the door!!! That's not my job!! He even asked to borrow my ladder, because their company sent only one person for a this job. Terrible service do not go here.
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