Very disappointed in this place. We bought our puppy at Pet Pros and they required us to bring him here within 4 days of purchase.
I called and made an appointment with them by phone, was told to bring a fecal sample. The secretary mumbled that there would be an "additional charge" to do a fecal analysis but didn't specify how much. I showed up for the appointment and one of the ladies at the desk told me it would be $27. I said fine. After they admitted us into the exam area the nurse (who was very inexperienced and kept stumbling for words) was then telling me the fecal analysis was $55 and that they were already in the process of doing it. (WTF!) I told them I was upset with the discrepancy and was not going to pay for it. Prior to the doctor coming in, she forced an ear cleaner into my 13 week old puppy's ears and really made him uncomfortable. After that she tried explaining to me that my dog is in need of a series of shots, in which he already had prior to us buying him. I have his records with the expiration dates, so I just rolled my eyes as she explained. The doctor then came in, he was very knowledgeable and courteous but was still trying to up sell the shots that I didn't feel were necessary. If you care about your pet, you won't take him/her here.