Never again. I initially went in to get a cleaning and to find a local dentist I could trust (I got the name from a co-worker who had a couple of appts here already). My first appt consisted of x-rays and evaluation only. The cleaning did not happen on the first visit. The receptionist and I discussed additional work I needed to have done. I told her I wasn't sure what my insurance would take care of and what my out of pocket would be . She had already worked up the numbers on all kinds of work including removing existing fillings to be refilled. Unnecesary when you have no issues but more money in their pocket. After reviewing the figures, I told her I just wanted the cleaning for now and would schedule any additional work when I was ready. She scheduled me for the cleaning and asked when would I want to schedule the dental work. I said "I just told you I will call you when I'm ready." She said under her breath with her eyes motioning behind her towards the other woman, "She makes me do this." I scheduled my cleaning only. The cleaning was done and after agreeing to some necessary repair work for a set quote, I had the additional work done. Following my last visit, I was presented with an ADDITIONAL surprise billing of over $1000. Pam said "Oh, your insurance didn't take care of that." So, at first my insurance was going to take care of it and then it turns out they weren't. Pam's excuse, this sometimes happens. She ended up cutting my bill by a few hundred dollars and I walked out of there for the last time. My co-worker ran into the same surprise bills and won't return either.
On the up side, Lisa the hygienist was experienced and very pleasant. Bridget up front was just doing what she was told to do, badger the patrons to spend more money. Dr. Steinberg and his wife Pam have $ signs in their lackluster personalities.