Impossible to book a reservation. We emailed to inquire about a reservation and it took them 4 days to respond. And after 4 days the only response we got was: 76 all inclusive. There was no greeting. No name of the individual writing. No thank you. We then called to confirm pricing etc, and the call was dropped and no one returned a phone call to us. Disappointing. We went with Presidential Limousine instead.