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  • I worked at a Cracker Barrel in Ohio back in 97', loved the job, the food and the atmosphere. Moved back to California in 98', and as we are Cracker Barrel deficient in Cali, I longed for it. Every time I visit my Dad in Arizona first stop is always Cracker Barrel. Last years experience was a little disappointing, but this year takes the cake! Our server was very sweet, but either very overwhelmed or not very good at her job. We arrived at noon today and met my father on his lunch break, it was not busy by any definition of the word. It took forever to get anything and everything. My Dad ended up 20 minutes late getting back to work just waiting for the food. I had to ask for ketchup, jam, extra ranch, silverware, etc. I get fries, no ketchup, ask and it takes so long the fries are cold. Ask for jam, again, takes so long the biscuit is now cold. My daughters food came out covered in sauce even though we asked for it on the side and didn't bother saying anything because we literally didn't have all day to wait for it to be fixed. I would have loitered and had coffee and dessert, but was so disappointed that I decided to leave. You need to pay at the cashier on the way out and as I was giving exact change I just left it in front of the cashier on the stand and told her it was exact, which then elicited a dirty look from the manager, who by the way I hadn't seen once in the dining room while everyone was needing and waiting for things. I'm sure I will give it another shot as I'm addicted to the biscuits, but I'm pretty much over everything else!
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