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| - I've been to Buca di Beppo before at other locations, but this branch made me remember why I am not a regular.
They sat us in the rowdy bar area (where guys were getting drunk and shouting at the TV prior to noon!) even though we came for lunch and it was so cold that you could probably build a snowman. The management might want to save money during the winter but who wants to come into a restaurant that requires a jacket for warmth? Even after requesting more heat two different times, it never came. The bartender was the server and she didn't hide her ambivalent attitude toward her job. I'm not sure that I blame her for that.
The pizza was also a complete rip off (go to Papa John's if you want pizza)! The crust was as thin as paper and the proportion of cheese to pizza sauce was about 1 to 5. The food echoed a desire of shareholders to up the profit margin. After all, for most of their items, there is a reason why they offer the big portions that they do - it obviously allows them to reduce expenses (staff, energy, itemized purchases) and increase profit by serving in bulk under the guise that it is an "Italian" thing to have large portions to share. If you've ever been to Italy, you know that they all don't eat according to such a model!
The Mozzarella Caprese is good though, and can almost be a meal for two when coupled with the complimentary bread. The bread is nice and soft, but like a child, you are restricted to having the server pour the oil and vinegar. Aside from the yummy bread and Caprese, I do not find much of a reason to return.
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