I'm not really sure what the complaints are about here. We frequent this particular restaurant often, and have ALWAYS had great service and great food. The bar staff is amazing to us and very helpful if I need a beer sample or have questions. The happy hour is the best in the area, hands down, and it's always a great time had by our whole crew.
It seems some real nitpicking is happening over trivial things, and just here to complain, I'm not sure. Every place has good days and bad, these things happen, but on the whole, we've never had a bad time or a bad meal.