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  • I will never fly with JetBlue again. Each time I have flown with them, there was some arbitrary reason for the plane not functioning correctly. My first awful experience was last July 2012 when I was taking a flight from Vegas back to Long Beach. We boarded, sat on the plane which was stuffy and had no air circulation for an hour until we were told to deplane. Then 20 minutes later we got back on, sat inside the sweat box once again for another half an hour, and then had to deplane again only to be told the plane was broken and we wouldn't have another flight out until 3 hours later. To compensate, we were given a 15$ meal voucher and later on a JetBlue credit of 75$ (significantly lower than the price I paid for the ticket) Now I am sitting in the Vegas airport since my 7am flight, which costed 270$, was cancelled because some light was broken in the plane. Once again, everyone was given a cheap 8$ meal voucher and told we wouldn't know anything for at least an hour. Finally they announced the flight was cancelled, which then turned into mass confusion amongst all passengers as the JetBlue agents do not clearly explain on the loud speaker what we should all do. Next, we are told to go out to the JetBlue ticketing area to book a different flight, only to be informed that the only available flight left will be at 6:22 pm. The rude agent said we could either book that flight or receive a 150$ voucher and figure out what to do with it....that is unacceptable, the plane ticket was 270$ and who the hell would want a JetBlue voucher after having to deal with their rude people and planes that constantly have problems. Customers deserve a full refund back to their credit cards, not credit to use for another JetBlue flight. Now I will be spending 12 hours in the airport as I wait for another JetBlue plane. This is the absolute last time I will book with JetBlue. It is worth paying a higher price for another airline that doesn't consistently royally screw up. NEVER AGAIN.
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