If you can call a place that's been around for over 20 years a hidden gem, then I guess that's a good description of Karsen's. If I hadn't met dayside bartender Heidi at another location I would never have known of this place and I've probably walked by it numerous times in the past.
Located on 1st Street in Old Town Scottsdale, Karsen's is a great place for comfort food like burgers, salads, soups, and patty melts. Karsen's also sports a full bar.
In addition to the food, the other item that's clearly kept Karsen's going all these years is the atmosphere. The staff and the owners clearly know and value their regulars and you can tell that the regulars reciprocate. Even going in as a new customer I was made to feel very welcome and that's the type of service that builds loyalty.
If you want a no-pressure, low key place to get food or drinks in Old Town Scottsdale, check out Karsen's Grill, you won't be disappointed.