There are good points and bad points . Good side, is a great selection of dog food brands and reasonable prices. The treats are expensive though. The downside is the cleanliness and store organization and the aisles seem cramped. Also, concerned about quality because when I went in in August, only felt like a swamp cooler, and that just doesn't seem like good storage for a lot of the dry dog food so I didn't buy dry. As far as service, it's a hit or miss. There will be a few helpful, friendly people, and others, just don't compare. Overall, I will still keep going to the store based on variety and affordability.