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| - We've given this place a couple of tries...We were fans of the previous operators' Spartans. We really wanted to like it, and definitely don't like giving negative reviews...But here is why we are doing so: 1st Visit we came with about 8 of our friends. We all ordered, had a very nice server who did a great job. We had appetizers, our meals and even beer and dessert. All was good until we received our checks. We were wrongly charged for a couple sides of sauce...We had actually ordered one though. No big deal, we figure,....so we go to the register to pay. The apparent owner or at least manager blames the mistake on us and insists on our paying the extra $1 for each of the two sauces. Again...Not a huge deal, but it doesn't say much for any kind of devotion to making your customers happy....Well about 2 weeks later, we figure we will give it another shot. We go in for lunch on a tuesday, all is good till we get our food. Under my Gyro (which at this point is 3/4 eaten), on the plate , my wife notices a nice size black hair. Again....Stuff happens. By the time the waitress comes around to check on us, my wife is done eating and I am close to it, although, I am not going to eat the fries in contact with the hair. When we bring the matter to the waitress' attention, she instinctively (it seems) looks at her own long blond hair and says "it isn't mine" and tells us how it couldn't be anyone's in the kitchen hair "because they all wear ball caps". My wife very tactfully says "My hair is light brown and my husband's is red/gray (the waitress was insinuating that the hair that was under the gyro was ours" We explain that we do not want anything, other than to let the management know. Well.....Now the manager comes to our table (same guy who took us for $2) and his first words to us were "what do you want me to do? I'll have to see if anyone in the kitchen isn't wearing a hat". He never thought to use the word "sorry". He proceeded to walk away. He watched us walk out the door when we were done and paid, and never said another word to us. We will say that the waitress was a nice girl, but when the Manager sets such a low standard for customer satisfaction and seems to only care about money, you can hardly blame her. We wanted this to be a "go to" place, but in this case....2 strikes and you're out! It is sad to see a $1 be all that matters. There are too many other places to go to eat.
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