This is also really suppose to be a zero. We purchased a great fridge and scheduled delivery. The fridge was a great deal and only had a few light scratches on the to corner. We thought we had hit the jackpot of fridges. Unfortunately for us between when we purchased and the delivery date our fridge was delivered to the wrong person and their fridge became our fridge except it had a huge dent in it. They actually called and asked us if we wanted the dented fridge. We declined and asked for a full refund. We fully believe there could be some shady scamming going on at this location. Be careful!