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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • We dined here tonight and had an awful experience. For starters we are in the restaurant industry so we are very understanding, and we especially understand how customer service is supposed to be handled. We ordered our apps and received them after we put our entrees in. Our appetizers tasted spoiled rotten to the point we had to spit it out. This was our first dining experience and having such a bad experience with our starters made us feel concerned about how our entrees would taste. Mind you, all of this tasting of the appetizers happened right after we took our order. We were so disgusted we didn't want to eat any other food for the potential risk of receiving our entrees which would contain similar ingredients our appetizers consisted of and did not want to risk having to feel displeased nor waste any food. Instantly we tried to notify our server because we didn't want the food to be prepared and wasted. We couldn't see her so we grabbed the first person we could find and let him know we needed to cancel our order before it was started. We let them know it's nothing they did personally, we however would like to cancel our order. Our server then came out afterwards and confirmed we needed to cancel our orders and we apologized for any inconvenience. We would like to mention we felt embarrassed for even having to do this because it is an uncomfortable situation to be in. After this situation happened, next the gentleman we notified of our issues and decided to come back to our table and inform us he was thankful we cancelled our order because he was thankful he could order it because "it was awesome". His comment was very rude, passive aggressive, and unnecessary. We already felt rude for having to cancel and the comment he left was very unprofessional. I spoke with the manager on shift and he was very kind. This team needs to learn how to give proper customer service because how situations are handled truly influence whether or not we would return, and as of now we will not return nor recommend this place.
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