I was referred to Bertha from my hair dresser because I couldn't find anyone who can do a really good facial. Bertha took her time with my facial and my skin was so smooth and soft after. I couldn't believe how good my skin felt. It's been 3 months since I got my facial and till this very day my skin feels so good. I also tried a Brazilian wax and I was so scared. Bertha has her techniques that make the waxing less painful than anywhere I've ever went. It's almost unbelievable but I will never ever go anywhere else for a facial or Brazilian waxing!! She's the best!!