I 100% AGREE with all of these reviews. My company shipped our tradeshow booth (we paid the freight) and after the show we received a $4800 fee for "handling" the freight ie unloading. In the process of unloading the booth the forklift driver COMPLETELY destroyed a piece of it breaking a $4000 glass display case. After starting a claim with them we were sent a letter saying that they are not responsible!!! WORST COMPANY EVER. Please include me in the class action lawsuit when it arises!!!