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  • Just had my first experience for lunch. Although the food and wine were very good and very reasonably priced, the service really wasn't there, it actually became comical after a while. First of all, no mention of my food allergy was ever made, even though the restaurant had called me upon making my reservation on open table to get information. The sever we had was extremely timid and really not knowledgeable about the menu, she wasn't able to answer basic questions about the food. Water was never refilled the entire time and we had to flag her down to get some more. I tried calling a guy that was standing around, but was not able to get his attention even after many excuse me and waiving my arms at him. Every other patron in the area heard me and noticed, except him. He just walked away to the back. Did I mention he was standing only about 8 feet away when all this happened? Taking plates away from the table also seemed quite challenging for the server. Could only take one butter plate away at a time! Perhaps a staff member (manager) should be standing around specifically to observe and correct the students in private. In a real world restaurant situation these poor kids would not survive an entire shift or even an hour. Focus should definitely be given on training towards proper customer service.
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